Shipping policy

Shipping Policy

AFAQ BALOCH E COMMERCE STORE

Thank you for shopping with AFAQ BALOCH E COMMERCE STORE. We are committed to providing fast and reliable delivery .

Order Processing

  • All orders are processed within 24 hours after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

  • We currently deliver across Saudi Arabia.

  • Estimated delivery time is 2–3 business days.

  • Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email or WhatsApp so you can monitor your delivery.

Return Policy

  • We offer a 14-day return policy from the date of delivery.

  • To be eligible for a return, the product must be unused, in its original condition, and in its original packaging.

  • Refunds or replacements will be processed after the returned item has been inspected.

Incorrect or Damaged Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or returns, please contact us:

AFAQ BALOCH E COMMERCE STORE

Phone / WhatsApp: +92 332 7990243

Email: afaqabid64@gmail.com

If your customers are in Saudi Arabia, you may also want to use a Saudi contact number (+966) instead of a Pakistani number (+92), as it usually provides a better customer experience.